• • Dress for Success
    • This resource is for adults who are looking for clothing for their professional interviews/jobs. Please fill out the Student Services and Family Outreach Contact form or Contact your Facilitator of Family Outreach Services to get your referral to Dress for Success!
  • Hygiene Pantries
    • Limited hygiene products are available to students (of all ages). Please reach out to your FFO or School Nurse.

• If you need assistance finding a childcare provider, Click Here or call 1-855-244-5301

Get information on resources in your language.

• Center for Disease Control (CDC)
  • Health information in multiple languages Click Here
• EMBARC
  • Crisis Response Information and phone line in multiple languages Click Here
• Iowa Department of Public Health
  • Health information in multiple languages Click Here
• Refugee Alliance of Central Iowa
  • Get connected to a doctor and resources you need Click Here
• Emergency Resource for Families
• Iowa Spanish Helpline
  • This phone number, 515-344-3936, is to help the Spanish-speaking community in the state of Iowa with the goal of providing information, resources, and support for the Iowa community. The line is answered by professionals in the Latino community.

• Compa en Camino: This service is at no charge to families. They will do tutoring, short term babysitting, tech troubleshooting, food delivery, will help fill out forms, anything. Translation in Spanish is available when you call.
• United Way Homework Helpers Hotline: Volunteer-based hotline aiming to support students with homework questions outside of the school day during this time of ever-changing learning models.
  • When: 3:00-8:00 PM Sunday-Thursday
  • How: Call 2-1-1 and Press #7 to get a homework helper. Interpreters are available.
  • Homework helper

• Evelyn K. Davis Center For Working Families
  • Please leave a message at 515-697-7700 or Click Here
• Iowa Workforce Development
  • Visit Iowa Workforce Development or call 1-866-239-0843

• Financial Empowerment Center, located at the Evelyn Kay Davis Center
  • Financial Fitness Bootcamp- 4-week Financial Fitness Bootcamp that is open for anyone wanting to work on their personal finances. See the attachment for more information and how to sign up!
• Iowa DHS Assistance Programs
  • To apply for the following assistance programs, click here to download the DHS Financial Support Application (Solicitud de Ayuda Financiera).
    • Food Assistance
    • Child Care Assistance
    • Cash Assistance Family Investment Program or Refugee Cash Assistance
    • State Supplementary Assistance
    • Family Planning
    • Well-Child and Prenatal
• Polk County General Assistance Program
  • Help with shelter, utilities, food, and personal items Click Here
• 2-1-1
  • Dial “2-1-1” to receive support on any variety of needs you are experiencing

• School Meals
  • Learn more about school meals and the availability of summer meals by visiting UCSD Nutrition Services Department 

• Food Bank Urbandale Food Pantry
• Food Bank of Iowa
• Food PantryNetwork: DMARC
• WIC 
  • WIC (Women Infants, & Children) is a supplemental nutrition program for babies, children under the age of 5, pregnant women, breastfeeding women, and women who have had a baby in the last 6 months. For more information visit: https://idph.iowa.gov/wic

• Broadlawns Medical Center
  • Emergency and Clinic (Sliding Fee Scale and Title 19)
  • Address: 1801 Hickman Road Des Moines
  • Phone: (515) 282-2273
• Delta Dental Search (for Hawk-i Insurance holders)
  • Use this link to search for dentists in the area who accept hawk-i insurance. Information provided includes the dentist’s address, phone number, language, and payment options (if applicable).
• Dental Connections
  • Address: 1111 9th St, Suite 190, Des Moines
  • Phone: (515) 244- 9136
  • Provides dental services to all ages and income levels. Call to make an appointment You can also visit online to request an appointment or learn more!
• Medicaid
  • Who Qualifies and How to Apply
  • If you need help applying- Every Step can help you apply for children or pregnant moms. Call 515-288-1516 to set up an appointment. They have access to multiple languages.
    • If your child does not qualify for Medicaid, they may Qualify for Hawk-i, which has much higher income guidelines. Call 515-558-6243 for assistance or Click Here.
• Primary Health Care (PHC) West Side Clinic
  • *Walk-in clinic now available*
  • Address: 7555 Hickman Rd, Clive
  • Phone number: (515) 225-7201
  • Services: Will do checkups, physicals, screen for depression/anxiety, and psychiatric medication management. They will see patients regardless of ability to pay or those uninsured. Interpreters are available.

• Polk County Housing Resources
  • Get information on rental assistance, rental properties available in various price ranges, utility assistance, transitional and emergency shelter, and other housing resources in Polk County. Other county information is also available on the website.
• Primary Health Care
  • Those who are at risk or who are currently homeless, contact 515-248-1850 to schedule a Centralized Intake Appointment. Please leave a message and a staff member will return your phone call.
• Home Inc
  • Helps tenant and Landlords throughout Iowa understand their housing rights and responsibilities through FREE counseling
  • Call 515-243-1277 or visit Click Here.
• IMPACT
  • Reducing the barriers and burdens that families in poverty experience by increasing access to essential needs.
    Visit their website for program information, Impact, https://www.impactcap.org/
• Polk County Rental Assistance Program
  • Making ends meet can be hard. Sometimes even a minor disruption can cause an emergency
    Polk County General Assistance provides various categories of temporary and emergency assistance for qualifying low income applicants
    The level of assistance available is not intended to fully resolve an emergency, but it does offer some relief
    The process begins with completing a General Assistance application and submitting required documentation such as proof of income, proof of rent obligation, social security card and ID.
    This is followed by an interview with General Assistance staff (phone or in person) to talk about your situation
    Polk County General Assistance staff may approve your application immediately, but they may need you to obtain additional information before they can make a determination of eligibility
    If your application is denied, staff will provide you with the reason for the denial and give you some suggestions on where else you may be able to receive assistance or how to work through the situation.

• Resources in Iowa for Immigration Legal Services and Support

• Calm Down Rooms (Virtual)
  • Kids
  • Older Youth

• Children and Families of Iowa
  • • Programs are targeted in the areas of mental health, family support, teen support, and family safety.
    • Address: 1111 University Avenue, Des Moines
    • Phone: (515) 288-1981

• Employee & Family Resources 
  • All Urbandale Students, Families, and Employees have 6 free sessions per person through our Employee Assistance Program. You do not need a referral. You can call the number directly, let them know you are an Urbandale School family or employee, and request assistance. Your usage of this service remains confidential!
  • For telephone support and scheduling, please call: 800-327-4692 for 24-hour support.
  • Call: 515-244-6090
• Hamilton’s Academy of Grief and Loss
  • Grief resources, including a community resource booklet, lending library, support groups. For more information, Click Here
• National Suicide Prevention Lifeline
  • Nationwide Crisis Line: 988
• School-Based Therapy- Stepping Stones
  • Contact your school counselor or Facilitator of Family Outreach services to speak about the possibility of a referral.
• UnityPoint Health – Des Moines Opening Behavioral Health Urgent Care
  • Click here to learn more about UnityPoint Health Behavioral Health Urgent Care.
• Iowa Safe Schools
  • Visit Iowa Safe Schools to learn more about how Iowa Safe Schools support LGBTQ youth or join their virtual meetings on Tuesdays and Fridays at 2:00 on their Facebook page!

• Crisis Hotlines:
  • Children and Families of Iowa (domestic violence, emergency shelter)
    515-243-6147 crisis line answered 24 hours a day
  • Iowa Domestic Violence Hotline
    1-800-770-1650 or text “IOWAHELP” to 20121.
  • Iowa Sexual Abuse Hotline
    (800) 284-7821
  • Polk County Crisis and Advocacy Services
    (515) 286-3600 (24 hour crisis line)
    (Counties: Polk and Warren)
• In-Home Family Services
  • Boys Town of Iowa IHFS Early Intervention: In-Home Family Services program working with Juvenile Court to provide families Early Intervention Services as an attempt to avoid Juvenile Court or to avoid falling further into the Juvenile court system.
• Specialized Population Agencies:
  • L.U.N.A. (domestic violence, sexual abuse – Latinx Community)
    24-Hour Crisis Line: (515) 271-5060
    (Counties: Polk, Warren and Marshall)
  • Monsoon Asians & Pacific Islanders in Solidarity (domestic violence, sexual abuse – Asian/Pacific Islander Community)
    24-Hour Crisis Line: (515) 288-0881

• Mediacom- Connect2Compete
  • You may qualify for discounted internet, to support online learning this school year. Click here for more information and to apply!
  • Qualifications:
    • Mediacom offers internet service in your community or area
    • You have at least one student in grades K-12 living at home
    • At least one child qualifies for free or reduced-price school lunch through the National School Lunch Program (NSLP)
    • You are not a current Mediacom internet customer and have NOT subscribed to our internet service in the past 90 days
    • You do not have an outstanding Mediacom bill or unreturned equipment**

• DART Bus information Click Here